Privacy Policy

1. Introduction

Ubiship Ltd ("we", "our", or "us") operates the Cramp3d platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Name and email address
• Account credentials
• Billing and payment information
• Social media account connections and associated data
• Content you create, upload, or publish through our platform

Automatically Collected Information

When you access our service, we automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Publish content to your connected social media platforms
• Analyze engagement metrics and optimize your marketing campaigns
• Send administrative information, updates, and marketing communications
• Respond to inquiries and provide customer support
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

4. Third-Party Services

We integrate with third-party services to provide our platform functionality:

• Authentication: Clerk for secure user authentication
• Social Publishing: Ayrshare and direct platform APIs for content publishing
• Analytics: Vercel Analytics for usage insights
• Communications: Resend for email delivery
• AI Services: Anthropic, OpenAI, and Google for content generation
• Cloud Infrastructure: AWS for data storage and processing

Each third-party service has its own privacy policy governing their use of your data.

5. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings or our cookie consent banner. Essential cookies required for authentication and core functionality cannot be disabled.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes or enforcing agreements.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@ubiship.io.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

Our service is not directed to individuals under 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: